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Cookie Policy

How we use cookies and tracking technologies

Last updated: December 15, 2024

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving our website functionality.

Cookies contain information that is transferred to your device's hard drive. They help us recognize your device and improve your experience on subsequent visits to our website.

2. How We Use Cookies

The Art of Watch Collecting Australia uses cookies for several purposes:

  • Essential Functionality: To enable basic website functions and security features
  • User Experience: To remember your preferences and provide personalized content
  • Analytics: To understand how visitors use our website and improve our services
  • Security: To protect against fraud and maintain website security
  • Communication: To enable contact forms and newsletter subscriptions

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function properly. They cannot be disabled without affecting website functionality.

Session Cookies

Purpose: Maintain your session and enable website functionality

Duration: Session only (deleted when browser closes)

Data Collected: Session ID, form data, security tokens

Security Cookies

Purpose: Protect against fraud and maintain website security

Duration: 24 hours to 30 days

Data Collected: Security tokens, CSRF protection

Cookie Consent

Purpose: Remember your cookie preferences

Duration: 12 months

Data Collected: Consent choices and timestamp

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information.

Website Analytics

Purpose: Track website usage and performance

Duration: 2 years

Data Collected: Page views, session duration, bounce rate, traffic sources

Performance Monitoring

Purpose: Monitor website performance and identify issues

Duration: 30 days

Data Collected: Load times, error reports, user interactions

3.3 Marketing Cookies

These cookies are used to deliver relevant content and track the effectiveness of our marketing campaigns.

Marketing Tracking

Purpose: Track marketing campaign effectiveness

Duration: 90 days

Data Collected: Campaign sources, conversion tracking, user interests

Personalization

Purpose: Provide personalized content and recommendations

Duration: 12 months

Data Collected: Content preferences, service interests

4. Third-Party Cookies

Some cookies on our website are set by third-party services we use:

4.1 Google Analytics

We use Google Analytics to understand website usage and improve our services.

  • Purpose: Website analytics and reporting
  • Data collected: Anonymous usage statistics
  • Privacy policy: Google Privacy Policy
  • Opt-out: Google Analytics Opt-out

4.2 Social Media Platforms

Social media buttons may set cookies from their respective platforms:

  • Facebook: Facebook Privacy Policy
  • Instagram: Instagram Privacy Policy
  • Twitter: Twitter Privacy Policy

4.3 Payment Processors

When processing payments, third-party payment providers may set cookies for security and fraud prevention.

5. Managing Your Cookie Preferences

5.1 Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your preferences

5.2 Cookie Settings

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Using the cookie management tool
  • Modifying your browser settings

Current Cookie Settings

Required for website functionality and security.

Help us understand website usage and improve our services.

Enable personalized content and marketing communications.

5.3 Browser Settings

You can also control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Preferences > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Note: Disabling cookies may affect website functionality and your user experience.

6. Data Storage and Security

We implement appropriate security measures to protect cookie data:

  • Encryption: Sensitive data in cookies is encrypted
  • Secure Transmission: Cookies are transmitted over HTTPS
  • Limited Access: Only authorized personnel can access cookie data
  • Regular Cleanup: Expired cookies are automatically deleted
  • Monitoring: Cookie usage is monitored for security threats

7. International Data Transfers

Some third-party services may transfer cookie data internationally. We ensure appropriate safeguards are in place:

  • Adequate protection under applicable privacy laws
  • Standard contractual clauses with service providers
  • Regular review of third-party privacy practices
  • Compliance with international data protection standards

8. Your Rights

Under applicable privacy laws, you have rights regarding cookies and personal data:

  • Access: Request information about cookies and data collected
  • Deletion: Request deletion of cookie data (subject to necessary cookies)
  • Portability: Receive your data in a structured format
  • Objection: Object to certain types of cookie processing
  • Complaint: Lodge complaints with privacy authorities

9. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children through cookies. If you believe a child has provided information through our cookies, please contact us immediately.

10. Changes to This Cookie Policy

We may update this Cookie Policy to reflect:

  • Changes in our cookie usage
  • New technologies or features
  • Legal or regulatory requirements
  • Feedback from users

Material changes will be communicated through:

  • Website banner notification
  • Updated "Last Modified" date
  • Email notification for significant changes

11. Contact Us

If you have questions about this Cookie Policy or want to exercise your rights, please contact us:

The Art of Watch Collecting Australia

Level 15, 123 Collins Street
Melbourne VIC 3000
Australia

Email: [email protected]

Phone: +61 2 9555 7890

For cookie-specific inquiries, please include "Cookie Policy" in your subject line.

Watch Icon The Art of Watch Collecting

Australia's premier watch collecting and authentication service, serving collectors nationwide with expertise and integrity.

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